Privacy & Cookie Policy

Last updated and approved by “Software Quality Assurance Technologies”, LLC on 25/07/2023

Limited Liability Company “Software Quality Assurance Technologies”(hereinafter referred to as “SQAT” LLC, “Company”, “we”, “us”, or “our”) operates the website https://qlab-testing.com/ (hereinafter referred to as “Website”).

We value the privacy of our Website visitors (hereinafter referred to as “Users”, “you”, “your”). Your personal data, its privacy and security and your trust are highly important to us. We understand the sensitivity of this matter.

This Privacy Policy (hereinafter referred to as “Policy”) explains how “SQAT” LLC collects, processes, retains, secures and discloses information, including personal data that we obtain about Users to our Website and the services available through our Website (hereinafter referred to as “Services”).

The Policy is developed with accordance to:

REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (General Data Protection Regulation, hereinafter referred to as “GDPR”)
California Consumer Privacy Act of 2018 [1798.100 — 1798.199], (hereinafter referred to as “CCPA”).

We are fully committed to meet the GDPR and CCPA standards with reference to your privacy and security rights.

Please read this Policy carefully before browsing the Website. We will process your data only as described in this Policy.

1. Terms and Definitions

Terms	Definitions
In accordance with GDPR:
Personal data	any information relating to an identified or identifiable natural person (“data subject”)
Processing	any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction
Restriction of processing	the marking of stored personal data with the aim of limiting their processing in the future
Controller	the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data
processor	a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller
‘consent’ of thedata subject	any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her
Recipient	a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not.
Third party	a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data
In accordance with CCPA:
Consumer	a natural person who is a California resident
Personal information	information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household

2. Information We Collect About You

The types of information we collect about you depends on your use of our Website, Services and the ways that you interact with us.

2.1. Personal Data (Personal Information) We Obtain from You

When you contact us via the contact forms on our Website, you provide us with your name, business email and employment information such as your job title and the company information.

This is the data that you affirmatively choose to submit to us. The list of personal data (personal information) that you provide us depends on the category of the contact form.

We do not collect personal data (personal information), described in this clause, unless you intentionally send it to us via the contact form and give us your explicit consent.

You give us your explicit consent to process your personal data (personal information) via the appropriate contact form on our Website.

We collect personal data (personal information) that you provide us using contact forms in order to:

Develop and provide our services, improve the product offering.
Provide our activity related services and information.
Improve and personalize our products and services.
Better predict content and marketing offers that may interest you, which includes sending newsletters and promotional communications, targeting advertising, and presenting you with relevant offers.
Manage and protect our networks, services and customers.
Meet our legal obligations and do research.
Conclude and perform a contract to which the data subject is a party. This clause applies in cases where the contract cannot be completed without the relevant personal data (personal information).

You have choices about the personal data (personal information) we collect. When you are asked to provide personal data (personal information), you may decline. But if you choose not to provide data that is necessary to deliver a service or a feature or give feedback, you may not be able to use this service or feature or receive feedback.

You may withdraw your consent for the processing of your personal data (personal information) at any time by sending an email to: contact@qlab-testing.com.

2.2. Non-Personal Data (Non-Personal Information) We Obtain from Your Use of Our Website

When you visit our Website we may collect the following non-personal data (non-personal information) about you:

information about your device(s), in particular, hardware model, version of the operating system;
information about your visits to and use of this Website, including your IP address, geographical location, browser type and version, referral source, page views, Website navigation paths and other statistics;
cookies. For more information on the cookies being used on the Website and how you can opt out, please visit section 9 of this Policy.

Non-personal data is used only for statistical analysis purposes and then the data is removed from the system.

2.3. Miscellaneous Data Collection

We also obtain data from third party sources. We protect data obtained from third parties according to the privacy practices as described in this Privacy Policy, plus any additional restrictions imposed by the source of the data. We collect personal data (personal information) from third parties who have the consent of the data subject to pass the personal data (personal information) to us.

These third party sources vary over time and may include:

Partners with which we offer co-branded products or services, or engage in joint marketing activities.
Publicly available sources.
Online sources (including social media platforms and providers (e.g. LinkedIn).

3. How We Process Your Personal Data (Personal Information)

We only process your personal data (personal information) where we have a legal basis to do so. The legal basis depends on the reasons we have collected the data and need to use your personal data for. We keep reasonable, documented evidence of the legitimacy of the processing of personal data, in part of our activities as a controller, and provide them where necessary, upon request. We process personal data as a processor only on the basis of documented orders of the controller defined by the contract or other legal act that determines the subject and duration of processing, the nature and purpose of processing, the type of personal data and the category of data subjects, as well as the duties and rights of the controller. In this case, the validity of the processing is determined by the controller.

We may process your personal data (personal information) if you give us the explicit consent to the processing of your personal data (personal information) for one or more specific purposes.

We process your personal data (personal information) strictly in accordance with the purposes of personal data (personal information) collection described in this Policy. For more information on the purposes of personal data collection, please visit section 2 of the Policy.

4. How We Retain and Secure Your Personal Data (Personal Information)

We will retain your personal data (personal information) only for as long as is necessary for the purposes set out in this Privacy Policy. To determine the appropriate retention period, we consider the amount of the data provided, the nature and the sensitivity of the personal data (personal information), the purposes for which we process it and whether we can achieve those purposes through other means. Your personal data (personal information) may be used to the extent necessary to comply with the Company’s legal obligations (laws), resolve disputes, and enforce legal agreements. Your usage data will be retained for internal analysis purposes. When we no longer need your personal data (personal information), we will securely delete or destroy it.

Your personal data (personal information) is securely stored by “Software Quality Assurance Technologies” LLC on its servers, and on the servers of the cloud-based database management services that “Software Quality Assurance Technologies” LLC engages.

At “Software Quality Assurance Technologies” LLC we are committed to the security of your personal data (personal information). We take all necessary and sufficient legal, organizational and technical measures to guarantee the confidentiality and security of your personal data during its processing in accordance with general principles and rules for personal data processing and under the applicable law.

“Software Quality Assurance Technologies” LLC has adopted technical and organizational measures in order to prevent unauthorized or accidental access to User’s personal data (personal information), its alteration, destruction or loss, unauthorized transmission, other unauthorized processing, as well as other misuse of personal data.

These measures include:

documenting your personal data (personal information) processing activities;
development of the Сompany’s internal documents on the processing of personal data (personal information);
approval of the limited list of the Сompany’s employees who have access to personal data (personal information);
conclusion of written contracts with processors who process personal data (personal information) on behalf of us (all relationships related to the processing of personal data (personal information) in which “Software Quality Assurance Technologies” LLC is involved are governed by documented contracts, which include certain information and conditions required by law);
any transfer of personal data (personal information) which are undergoing processing or are intended for processing after transfer to a third country or to an international organization take place only if the requirements of the legislation of the countries, where the data subjects are located, are complied with by the controller and processor, including for onward transfers of personal data from the third country or an international organization to another third country or to another international organization;
we, acting as a controller, carry out an assessment of the impact on the protection of personal data (personal information), when the processing of personal data (personal information) can lead to a high risk for individuals;
notification of violations of personal data (personal information);
compliance with codes of conduct and certification systems;
data protection by design and by default;
implementation of appropriate security measures.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do its best to protect personal data (personal information), it cannot guarantee the security of User data transmitted through the Website; any provision of personal data (personal information) by User is therefore voluntary and at User’s own risk.

5. How We May Disclose Your Personal Data (Personal Information)

“Software Quality Assurance Technologies” LLC doesn’t and will not sell, share, or rent your data for commercial or non-commercial purposes, to any person or organization. It is disclosed to Company employees on a needed basis in order to process it on behalf of the Company.

We may share your personal data (personal information) with our operational providers and partners. We use third-party operational providers and interact with the partners to help us operate and improve our products and services. All of our providers and partners must adhere to confidentiality obligations that are consistent with this Privacy Policy.

We disclose your personal data (personal information) to our affiliates to help us with providing our activity related services and information.

Our providers, partners, affiliates and employees may be located outside the country in which you are located. All of these overseas recipients must adhere to confidentiality obligations that are consistent with this Privacy Policy. By using our Website or providing any personal data (personal information) to us, you fully understand and consent to the transfer, processing, and storage of such information outside of your country of residence where data protection standards may be different.

Under certain circumstances, we may be legally required to disclose your personal data if necessary to do so according to the applicable laws or by a request from public authorities

(such as a court or a government agency). Such actions may be necessary in the following cases:

to comply with a legal obligation;
to resolve disputes;
to protect the rights of “SQAT” LLC;
to prevent a wrongdoing in connection with the Website and our Services;
to protect the personal safety of Users.

If “Software Quality Assurance Technologies” LLC is involved in a merger, acquisition or asset sale, your personal data (personal information) may be transferred. We will provide the notice on our Website before your personal data (personal information) is transferred and becomes a subject to a different Privacy Policy.

6. How You Can Access, Restrict Use, Correct and Destruct Your Personal Data (Personal Information)

You have the following rights in relation to your personal data (personal information), which you may exercise by sending an email to: contact@qlab-testing.com:

to request a copy of your personal data (personal information),
to ask us to restrict the use of your personal data (personal information);
to correct any personal data (personal information) that is out-of-date, incorrect, incomplete or misleading;
to request the destruction of your personal data (personal information) when it is no longer necessary for the purpose for which it was originally collected, it is not being used for the purposes for which it was collected, or you wish to withdraw your consent for the processing, and
other rights under GDPR and CCPA.

We will action your request within 14 (fourteen) working days. There may be cases where we are unable to comply with your request, such as:

where it would interfere with the privacy, rights or freedoms of others, or result in a breach of confidentiality or applicable laws;
where we need to continue processing your personal data (personal information) in order to comply with applicable laws.

In these cases we will let you know why we cannot comply with your request.

7. How You Can Manage Your Communications Preferences

We may send periodic promotional or informational emails to you about our products, services or our Website if you give us your explicit consent. You may give us your explicit consent to send periodic promotional or informational emails to you about our products, services or our Website via the appropriate contact form on our Website. You can manage your communication preferences by following the instructions included in each email from us to either continue to subscribe to or unsubscribe from that particular mailing.

8. Children’s Privacy

We understand the importance of taking extra precautions to protect the privacy and safety of children. Our Website and Services are not intended for use by anyone under the age of sixteen and don’t address Users under the age of sixteen. We do not knowingly collect any personal data (personal information) from Users under the age of sixteen and we delete any personal data (personal information) of such Users if we discover that such data has been shared with us.

If you are a parent or a guardian and are aware a child under the age of sixteen has disclosed personal data (personal information) to us, please contact us. We will take necessary actions and delete any personal data (personal information) immediately if we discover that a User younger than the age of sixteen has provided it to us.

9. Cookie policy

When you visit the “Software Quality Assurance Technologies” LLC Website, we may place cookies and similar analytical codes (collectively, “Cookies”) on your device, browser or the webpage you are viewing. We use Cookies to personalize your experience, understand usage patterns and provide, improve, and secure the “Software Quality Assurance Technologies” LLC Website. Cookies are simple computer files made of text. Cookies do not typically contain any information that personally identifies someone, but personal data that we store about you may be linked to the information obtained from Cookies.

Our Website uses different types of Cookies for different reasons, as follows:

Functional cookies — these Cookies are essential to enable you to move around the Website and use its features. These Cookies make sure you can view the Website and use it in a proper way. They also give you access to secured parts of the Website.
Analytical cookies — these Cookies help us improve the Website, collect anonymous information about how Users use our Website, collect information about the most visited pages and tell us whether and how many error messages were displayed.
Third-party cookies — these Cookies help third parties to help track and manage the effectiveness of, for example, their websites, ads, and number of visitors. More information about these Cookies may be available on the relevant third party’s website. Links to detailed information about the use of cookies by third parties: Google, Facebook, Google Analytics.

How long do Cookies last?

How long do the Cookies stay on your device depends on the type of the Cookies: Permanent or Session.

«Session» cookies will only exist until you close your browser.
«Permanent» cookies remain in effect until the set expiration date of the cookie or until the moment you delete them (for example, by deleting your browsing history or by purposefully deleting them though browser settings).

The lifespan of our Permanent Cookies is not more than 6 months from the date of the last visit to the Website.

The lifespan of third parties Cookies is defined in the links below. The lifespan of certain third party’s Cookies may last up to 10 years. Third parties can improve their products, change lifespan periods and the functionality of Cookies to some extent.

Cookies disclaimer

Most web browsers automatically accept cookies but also provide controls that allow you to block or delete them.

It is also possible to manage browser settings to allow certain Cookies or notify you when you’ve received a new Cookie so you can decide whether to accept it or not. There are different resources to set up rules for the Cookies. Please also check your browser’s help menu for more information.

Here are the links to the Cookies documentation of popular browsers: Microsoft Internet Explorer, Google Chrome, Safari, Safari (mobile), Firefox, Android Browser, Opera, Opera (mobile).

You can also restrict or delete objects similar to Cookies, for example, flash cookies, by managing the settings of your browser. Because our Cookies allow you to access some of the features of our Website, we recommend you to keep them. Without certain cookies, some functionality of our Service may be restricted.

Cookies collected through the Website interface

These cookies are strictly necessary to provide you with the Website and Services and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary, you cannot refuse them otherwise our Website or Service may not operate correctly. You can block or delete them by changing your browser settings.

ANALYTICS COOKIES

These cookies collect information to help us understand how our Website and Services are being used, how effective our marketing campaigns are, or to help us customize our Website and Services for you.

Yandex collects information that allows us to understand your interaction with our Website, track attendance rates, so we can improve user characteristics.
Google Analytics gathers information allowing us to understand interactions with our Website and Service and ultimately refine that experience to better serve you.

ADVERTISING (TARGETING) COOKIES

These cookies are used to show you more relevant ads. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.

Google. These cookies are used by Google to display personalized advertisements on websites included in Google advertising network, based on recent searches and previous interactions.
Facebook. Cookies are used by Facebook to run advertising campaigns in the social network Facebook and the websites included in the Facebook advertising network.

If you want to receive more information about the Cookies we use, please contact us.

You can adjust your browser settings to delete some of our cookies or cookies set by third parties. You may also adjust your browser settings to prevent websites from setting cookies or third-party cookies altogether. If you prevent us from setting specific cookies, you may find that some functions of the Website are not available or that certain parts of the Website will not load.

10. Links to Other Websites

Our Website may contain links to third party websites that are not operated by us. By clicking on such a third party link, you will be directed to that third party’s website. Therefore, “Software Quality Assurance Technologies” LLC cannot be responsible for the protection and privacy of any information which the User provides whilst visiting such websites and such websites are not governed by this Privacy Policy. Your use of third party websites is at your own risk. We strongly advise you to review the privacy policy of every website you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The effective date of the Privacy Policy is specified at the end of the Policy. We will notify you of any changes by posting the new Privacy Policy on this page. If you use our Website after the newest version is published, it means that you agree with the newest Privacy Policy. Please, check this page from time to time, before using the Website. If any updates and modifications are not acceptable to you, please, stop using the Website.

12. Contact Us

For any requests regarding this Privacy Policy please contact us:

By sending an email to: contact@qlab-testing.com.

By submitting a letter to “Software Quality Assurance Technologies” LLC: Quality Lab, 10685-B Hazelhurst Dr. #33912, Houston, TX 77043, USA.

By visiting the Contact Us section of our Website.

By calling: +1 (407) 768 41 76.

Company name

Full name – Software Quality Assurance Technologies LLC

Abbreviated name – SQAT

Legal information

Taxpayer Identification Number – 02309857

Company code – 54051459

Legal Address – 0061, Armenia, Yerevan city, Shengavit district, Masis street, building #1

Effective Date: July 25, 2023.